Breakdown Assistance

Helping to keep your drivers mobile.

If your drivers break down, you need to know that they will be mobile as soon as possible. Our emergency roadside assistance and breakdown service, run in partnership with our recovery agent offers support 24 hours a day, 7 days a week, 365 days a year.

The benefits

The recovery agent run a fleet of patrol vehicles fitted with mapping software that allows them to find drivers quickly and provide the drivers with an accurate arrival time. This gives your drivers the comfort of knowing help is on its way and how long they will be.

The recovery agent aim to repair and get the vehicle back on the road as quickly as possible, however if the vehicle cannot be repaired at the roadside it will be recovered to a repairer.

Our service

We can offer a one call service in the event of a breakdown or emergency.

With an average time to get to the vehicle of 45 minutes and 80% of all vehicles repaired at the roadside, we can help keep driver down time to a minimum.

Breakdown Assistance includes:

  • One number to call for all breakdown assistance
  • Roadside assistance from driver's home or workplace as well as on their journey
  • European cover if required

How it works

This service is available to all leased fleet managed vehicles up to 3.5 tonnes, not longer than 5.5 metres or not wider than 2.3 metres. This is included in the monthly rental if you have a full maintenance contract. It is available to non-maintained vehicles for a monthly fee, to help budgeting within your monthly rental.

 

Need some help?

Call our 24-hour breakdown service on:

0800 246 001

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