Your new lease vehicle
Welcome to Lex Autolease
We hope you're enjoying your new lease vehicle. Here are some things you'll need to know.
Maintaining your vehicle
Keeping on top of your vehicle maintenance will help you avoid additional charges at the end of your agreement.
You’ll need to:
- Make sure it’s regularly serviced - check the manufacturer guidelines for how often you need to book in a service
- Keep a service record - we’ll need this when you hand your vehicle back, and you'll be charged if you don't have one
- Regularly check the condition of your vehicle - check tyre tread depth, fluid levels, and use the handbook to understand any warning lights
- Arrange an MOT by the third anniversary of its registration or a year after its last MOT (if it’s over 3 years old, or 4 years in Northern Ireland). You can check your MOT expiry date on GOV.UK
- Make sure you have comprehensive vehicle insurance If you have any questions about maintaining your vehicle, please refer to your manufacturer.
How to book a service, tyres, a repair, or an MOT if you have maintenance included
If you chose to include our maintenance package as part of your agreement, you’re covered for the cost of servicing your vehicle and some repairs.
It includes routine servicing, parts and labour, the MOT cost, and failed or worn tyres from normal wear and tear. Check your agreement for anything that isn't covered, and to see if you have breakdown cover.
Book a service or MOT
Visit Lex Autolease Driver Portal or contact your local franchised dealer directly.
You can also book directly with Halfords, who can do most routine servicing and maintenance.
Book tyre replacement
Kwik Fit can help you with tyre replacement.
You can book online.
They have over 600 centres in the UK.
Book a warranty repair
With any warraty repairs, you should contact the dealership direct.
Just find your local dealer.
How to book a service, tyres, a repair, or an MOT if you don't have maintenance
You’ll need to cover the cost of servicing, breakdown and repairing the vehicle, including tyre repairs or replacements, and MOTs yourself.
Make sure any servicing or repairs follow the manufacturer’s guidelines and use genuine manufacturer parts, so we recommend using an approved service dealer.
If you need to replace the vehicle’s tyres, choose a reliable company.
Common customer questions
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Your maintenance package includes Rescue and Recovery with the AA.
If you break down, please contact the AA - they're available 24 hours a day, 365 days a year.
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Create your online account
You can manage your vehicle online through the life of your contract.
You'll just need to set up your account.
Worried about affording your payments?
If you're worried about making your monthly payments, go to our money worries page.
You can also get free, independent help and advice.
Get in touch
Make a complaint
We hope you love your vehicle, but if you want to make a complaint about your vehicle or our service, we’re here resolve any issues you have.
If your complaint is about the service provided by your broker or dealer, please contact them directly in the first instance.