COOKIES

Protecting and managing your online privacy

We are committed to protecting you and any data (anonymous or otherwise) that we collect about you online. This section tells you how we use cookies, why, and how this allows us to improve our service. It also tells you how you can manage what cookies are stored on your device. We call it our Cookies Policy.

By using our websites (through any device) you agree that this Cookies Policy applies to that use in addition to any other terms and conditions which may apply.

We reserve the right to make changes to our Cookies Policy. Any changes will appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to such changes.

Our Cookies Policy was last updated on [insert date].

What are cookies?

Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies do lots of different and useful jobs, such as remembering your preferences, and generally improving your online experience.

There are different types of cookies. They all work in the same way, but have minor differences.

Session cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. They facilitate tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

Many of the cookies we use are session cookies. For example, they help us to ensure the security of your Internet Banking session, and can also keep you signed in to Internet Banking while you move between pages or service your account.

Our session cookies used for security are designed to be very difficult to read, change, access or use except by us when you have an active Internet Banking session. They contain no personal information that can be used to identify an individual. Their names typically start with the letters IB e.g. IBSESSION, IBCOOKIE01, IBCOOKIE02.

Persistent cookies 

Persistent cookies last after you have closed your browser, and allow a website to remember your actions and preferences. Sometimes persistent cookies are used by websites to provide targeted advertising based on the browsing history of the device.

We use persistent cookies in a few ways, for example, to remember your username for log on so you don't have to. We also use persistent cookies to allow us to analyse customer visits to our site. These cookies help us to understand how customers arrive at and use our site so we can improve the Internet Banking service.

For full details about our cookies, we've put together a list of the cookies we use:

First and third party cookies: whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third party cookies. You can read more about them below.

Strictly necessary cookies: these cookies are essential to enable you to move around the website and use its features, and for ensuring the security of your online banking experience. Without these cookies, services such as applying for products and managing your accounts can't be provided. These cookies don't gather information about you for the purposes of marketing.

Performance cookies: these cookies collect information about how visitors use a website, for example, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor, although they may collect the IP address of the device used to access the site. All information these cookies collect is anonymous and is only used to improve how a website works, the user experience and to optimise our advertising. By using our websites, you agree that we can place these types of cookies on your device, however, you can block them using your browser settings. For more information on how to do this in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari), watch one of our short video guides.

Functionality cookies: These cookies allow the website to remember choices you make (such as your user name). They are also used to identify what type of customer you are based on your behaviour. Using this information we may set your default homepage to that which is most appropriate for your customer type for the next time you visit us (e.g. you will see Private Banking rather than Personal). They may also be used to provide services you request, such as watching a video. The information these cookies collect is anonymised (i.e. it does not contain your name, address, account details, etc.) and they don't track your browsing activity across other websites.

Targeting cookies: these cookies collect several pieces of information about your browsing habits. They are usually placed by advertising networks. They remember that you have visited a website and this information is shared with other organisations such as media publishers.

These organisations do this in order to provide you with targeted adverts more relevant to you and your interests. This type of advertising is called online behavioural advertising and place an icon in the top right hand corner of an advert. This icon when clicked, will take you through to the website Your Online Choices where there is more help and guidance for you to opt-out of this type of advertising.

By using our websites, you agree that we can place these types of cookies on your device, however you can block these cookies using your browser settings. For more information on how to do this you may wish to watch one of our short video guides which explain how this is done in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari).

What if I don't want to accept cookies? 

You can block or restrict cookies set by any website - including Lloyds Banking Group websites - through the browser settings on each browser you use, on each device you use to access the Internet. However, you can allow cookies from specific websites by making them "trusted websites" in your Internet browser.

For more information on how to do this in popular web browsers (Internet Explorer, Google Chrome, Firefox and Safari), watch one of our short video guides (links to https://www.youtube.com/playlist?list=PLcCrxIIOLzlAf8p8oC0gP7r3FhpOiGoAm).

For information on how to do this on a wider variety of browsers go to All about cookies (LINK TO http://www.aboutcookies.org/).

Cookies we use 

Below is a full list of the cookies used by Lex Autolease Ltd along with a description of what they are used for, and whether they are 'first' or 'third' party. Where a cookie is a third party cookie, visit the providers' website for more information.

_utma:
The _utma cookie is part of Google analytics, and is primarily used to track visits to any site which uses Google analytics. _utma stores the number of visits made from your device, the time of the first visit, the previous visit, and the current visit. This cookie doesn't contain any personal information other than the IP address of your device. This is a third party cookie.

_utmb:
The _utmb cookie is part of Google analytics. _utmb and _utmc are used to check approximately how long you stay on any site which uses Google analytics: when a visit starts and when it approximately ends. This cookie doesn't contain any personal information other than the IP address of your device. This is a third party cookie.

_utmc:
The _utmc cookie is part of Google analytics. _utmb and _utmc are used to check approximately how long you stay on any site which uses Google analytics: when a visit starts, and when it approximately ends. This cookie doesn't contain any personal information other than the IP address of your device. This is a third party cookie.

_utmv:
The _utmv cookie is part of Google analytics. It contains no specific customer data other than the IP address of your device, but is used to record custom variables for segmentation. This is a third party cookie.

_Wt.control-305452-ta loans
Webtrends Optimize cookie is used to record how many times your device has been used to view pages on our website, and tailor the website to those items we think may be of interest based on pages previously visited. The cookie doesn't store personal information other than the IP address of your device. This is a third party persistent cookie which is stored for 90 days from creation/last visit.

ACOOKIE:
ACOOKIE is a Webtrends optimise first party cookie. Lloyds Banking Group has a First party relationship with Webtrends, who act on our behalf. Data contained in the cookie includes: visitor identifier (not personal details) which of our websites was visited the time of the last visit to one of our websites the time of this visit This allows us to understand how recently your device was used to access our website.

AppNexus:
This website uses the AppNexus service to track and advertise our products and services on other websites based on your visit and engagement history (or behavioural profile) with our website and Internet advertising. Any data collected will be used in accordance with our own privacy policy and the AppNexus privacy policy. No personally identifiable data is collected or stored. This is a third-party cookie You can opt out of receiving customised third-party advertisements via AppNexus technologies by visiting http://www.appnexus.com/en/company/platform-privacy-policy#choices. Alternatively, you can also manage and opt-out of AppNexus and other third-party cookies by visiting www.youronlinechoices.com/uk/your-ad-choices.

DoubleClickID:
This is an anonymous, unique identifier used to track how successful our advertising is. The Google DoubleClick cookie also enables Google and its partners to track and serve our advertisements on other websites across the Internet based on your visit history (or behavioural profile) to our website or engagement with our online marketing, which may include emails. Recent click history for your device is also collected in encrypted form, this allows external advertisers to target users of the device with adverts based on perceived interests. The cookie doesn't store the IP address, but this is passed through to Google along with cookie by the browser. Google then renders the IP address unreadable by removing the last 3 characters. No personally identifiable data is collected or stored. This is a third-party cookie. You can also manage and opt-out of Google DoubleClick and other third party cookies by visiting www.youronlinechoices.com/uk/your-ad-choices.

Google Adwords:
This website uses the Google AdWords remarketing service to advertise our products and services on other websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Any data collected will be used in accordance with our own privacy policy and Google's privacy policy. The Cookies are valid for 30 days from creation. This is a third party cookie. You can control the ads that you see on Google and find out more about how the ads are selected for you by visiting www.google.com/settings/ads. Alternatively, you can also manage and opt-out of Google Adwords and other third party cookies by visiting www.youronlinechoices.com/uk/your-ad-choices.

Id:
The Id cookie is used to track advert delivery and conversion activity, and to build behavioural profiles for Google Ad Exchange or Google Content Network.

It also collects the recent click history for your device in encrypted form. This allows external advertisers to provide adverts based on what they think you're interested in.

The Id cookie collects the following:
• An anonymous, unique identifier used to track advert delivery and conversion activity, and to build behavioural profiles for use in Google Ad Exchange or Google Content Network
• Recent click history for your device is also collected in encrypted form. This allows external advertisers to target users of the device with adverts based on perceived interests. The cookie doesn't store the IP address, but they are passed through to Google along with the cookie by the browser. Google then renders the IP address unreadable by removing the last 3 characters.

This is a third party cookie.

Social Media:
This website uses the Facebook, Twitter and LinkedIn remarketing services to advertise our content, products and services on these social media channels to previous visitors to our site. Any data collected will be used in accordance with our own privacy policy and the social network's privacy policy. Detail around how you may opt out of receiving these cookies are found in the links below:
Facebook
Twitter
Linkedin
Facebook privacy policy
Twitter cookie policy
Linkedin cookie policy

WT_FPC:
The This cookie identifies the visitor and the session to track use of our websites so we can improve them. Data contained in the cookie includes a visitor ID which is anonymous, and the time of the start and end of the visit. This is a first party cookie.

Yieldify:
This website uses an onsite remarketing tool called Yieldify, which takes an anonymous sample of users and records their actions on the website based on cookies. The service is anonymous and does not collect personal information. Yieldify helps us identify areas of the website in which we may improve the user-journey. For more information, please follow this link: http://yieldify.com/gb/

Xaxis:
This website uses the Xaxis remarketing service to advertise our products and services on other websites to previous visitors to our site. Any data collected will be used in accordance with our own privacy policy and the Xaxis privacy policy. No personally identifiable data is collected or stored. This is a third-party cookie. You can opt out of receiving customised third-party advertisements via Xaxis technologies by visiting www.xaxis.com/optout. Alternatively, you can also manage and opt-out of Xaxis and other third-party cookies by visiting www.youronlinechoices.com/uk/your-ad-choices.

Other Retargeting Cookies:
We currently use Double Click Bid Manager, Rocket Fuel, App Nexus and Quantcast for cookie-based retargeting advertising. You can opt out of receiving third party advertisements by selecting the following links Rocket Fuel Xaxis App Nexus Quantcast and control the ads you see on Google by selecting DoubleClickID. Alternatively you can manage and opt-out of third party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices.