HOW WE USE YOUR PERSONAL INFORMATION
Your information will be held by Lex Autolease, which is part of Lloyds Banking Group. This privacy notice is to let you know how companies within the Group promise to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing you want us to send you. This notice also tells you about your privacy rights and how the law protects you.
OUR PRIVACY PROMISE
• To keep your personal information safe and private.
• Not to sell your personal information.
• To give you ways to manage and review your marketing choices at any time.
PERSONAL INFORMATION AND THE LAW
WHO WE ARE
This section gives you the legal name of the company who holds your personal information – known as the ‘legal entity’ – and tells you how you can get in touch with us.
Lloyds Banking Group is made up of a mix of companies, set up on different legal entities. We'll let you know which you have a relationship with, when you take out a product or service with us.
You can find out more about us at www.lloydsbankinggroup.com.
CONTACTING US ABOUT DATA PRIVACY
Please use these details to contact us about any of the topics set out in the Privacy notice.
If you have a hearing or speech impairment you can also call us using Relay UK. If you use a textphone, just add 18001 before the number you're calling. On a smartphone, tablet or computer, you can call through the Relay UK app. There's more information on the Relay UK help pages.
If you’re Deaf and a BSL user, you can talk to us live through a BSL interpreter online with our BSL SignVideo service.
BSL URL: Sign Video.
These are our main contact details. Some sections of this notice have special contact details that you can use instead.
If you are not satisfied with our response, you can contact our Group Data Protection Officer.
HOW THE LAW PROTECTS YOU
This section sets out the legal reasons we rely on, for each of the ways we may use your personal information.
As well as our Privacy Promise, your privacy is protected by law. This section explains how that works.
Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside Lloyds Banking Group. The law says we must have one or more of these reasons:
- To fulfil a contract we have with you, or
- When it is our legal duty, or
- When it is in our legitimate interest, or
- When you consent to it, or
- When it is in the public interest.
When we have a business or commercial reason of our own to use your information, this is called a ‘legitimate interest’. We will tell you what that is, if we are going to rely on it as the reason for using your data. Even then, it must not unfairly go against your interests.
The law and other regulations treat some types of sensitive personal information as special. This includes information about racial or ethnic origin, sexual orientation, religious beliefs, trade union membership, health data, and criminal records. We will not collect or use these types of data without your consent unless the law allows us to do so. If we do, it will only be when it is necessary:
• For reasons of substantial public interest, or
• To establish, exercise or defend legal claims.
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.