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Business Leasing or Contract Hire as it is more formally known is a fixed cost rental agreement that provides cost effective motoring

You choose the manufacturer and model of vehicle that you want and agree the terms of the agreement (the maximum annual mileage and length of agreement, initial rental amount followed by fixed monthly rentals to suit your budget). The higher initial rental you pay, the lower the normal monthly rental will be. We then purchase your vehicle and hire it to you. At the end of the agreement you return the vehicle to us.

You can even choose to include our optional maintenance and breakdown cover so we manage and maintain the vehicle for you too.  The cost would be included in your monthly rental meaning you can pay one fixed monthly payment - keeping your costs affordable and predictable.

You will be informed of your vehicle's due date shortly after placing your order. Vehicle lead times vary between manufacturers and models and all dates provided are estimated and subject to change. If you have been provided with access to our Driver Portal you can track the progress of your order online.

You can choose to include our optional maintenance package in your agreement at the start. The cost will be added to the monthly rental, giving you peace of mind that everything is running smoothly with no unpredictable costs. If you do not choose our optional maintenance package, you will be responsible for all costs relating to the services, maintenance and MOTs for the vehicle. You can still use our preferred supplier network for your vehicle’s in-life needs.

For servicing and routine maintenance, please contact your local franchised dealer directly. They will be able to confirm the next available appointment based on your requirements. To help reduce your vehicle’s time off the road you might consider a while-you-wait option.

For MOTs, please call 0330 123 1590 to book an appointment or contact your nearest Kwik Fit centre. Please remember to check all lights, the condition of your tyres and your windscreen for chips and cracks before booking.

Alternatively, you can manage your vehicle's needs via the Lex Autolease Driver Portal which can be accessed from any internet-enabled device. You can choose a garage based on location and select desired dates and will receive instant booking confirmation.

It is essential to service your vehicle in line with the manufacturer's guidelines (found in the handbook supplied with the vehicle). Failure to do so could result in extra costs being incurred for damage caused as a result of missing a service. After each service please ensure that the dealer has updated the service history on-line and in the service voucher book.

Any repairs required as a result of damage, theft, vandalism, driver neglect or misuse are not covered by any maintenance agreement and are rechargeable.

Once the contract on this vehicle has expired between you and Lex Autolease, Lex Autolease will arrange for its collection and the provision of your new vehicle if applicable.

On the day of collection, our collection agent or supplying dealer will appraise the vehicle and provide you with a vehicle collection report. They will record the mileage and you should ensure that the following items are included with the vehicle for collection:

  • Any accessories supplied on delivery
  • All keys associated with the vehicle
  • Wheel security key (if applicable)
  • All vehicle operating manuals
  • Service book (if applicable), recording a history of service for the vehicle which meet manufacturer guidelines.

With Contract Hire you can amend a vehicle's contracted term and / or mileage after the first six months. This can help spread the cost of additional mileage over the remaining term, or benefit from a reduction in monthly rental where vehicles are tracking under mileage

Amendments to contracts cannot be made in the final six months of lease.

How do I complain?

We’re sorry you are unhappy with our service; if you wish to make a complaint, you can call us on 0800 068 4025. Alternatively, go to our how to complain page to find out more about our complaint handling process and for other ways that you can make a complaint.