FAQs

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Personal Leasing or Personal Contract Hire is a rental agreement with fixed costs. It can be an effective way for you to fund a new vehicle.
You choose the manufacturer and model of the vehicle that you want and agree the terms of the agreement, such as the maximum annual mileage and length of agreement, and initial rental amount and fixed monthly rentals to suit your budget. The higher initial rental amount you pay, the lower the monthly rental will be. We’ll then purchase the vehicle and hire it to you. At the end of the agreement, you return the vehicle to us.

You can also choose to add our optional maintenance and breakdown cover, so we manage and maintain the vehicle for you. This cost would be included in your monthly rental, so you pay one fixed monthly payment.

You can find more information about personal leasing here.

You can find more information about the end of contract process under our end of contract FAQs.

Personal Contract Hire from Lex Autolease is available to private individuals aged 18 and over, and is subject to application and necessary credit acceptance.

You must have fully comprehensive motor vehicle liability insurance.

We will purchase the vehicle you have ordered and hire it to you for a fixed monthly rental payment using a regulated agreement.

If you've had an accident, please report it to your insurance company first, who will usually work with you to arrange a courtesy car if needed. It’s important that you don’t drive your vehicle unless you’re sure it’s still safe, legal, and roadworthy.After you’ve spoken to your insurer, please report it to us so we can log it on our records. Please call us on 0344 879 6000 between 8.30am to 5pm Monday to Friday. To report an accident outside of these times, please do this at: https://driver.lexautolease.co.uk/Login/ReportAnIncident

My insurer has declared my vehicle a write-off. What happens next?

Once your insurer has agreed and paid the settlement amount, we’ll close your account. If the settlement amount doesn’t cover your outstanding balance, we’ll invoice you for the shortfall. Please pay this amount within 30 days of receiving the invoice. While the total settlement amount is being agreed with your insurers, please keep up with your regular rental payments until the finance on your vehicle has been paid in full. We won’t refund these payments, but if you’ve made any payments in the time between the accident and the settlement being paid, we’ll take these off your outstanding balance, which may reduce any shortfall.